Grand Hyatt Shenzhen | Hotel in Shenzhen

| 9.0 (644 Reviews) |  1 Bathroom
Luohu Hotel | Grand Hyatt Shenzhen

Hotel in Luohu, Shenzhen

6 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a steam room, and massage/treatment rooms.
Grand Hyatt Shenzhen offers 471 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature down comforters. A pillow menu is available. 65-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Separate bathtub and shower
  • Bathrobes
  • Towels
  • Hair dryer
  • Private bathroom
Bedroom
  • Pillow menu
  • Down comforter
  • Bed sheets
  • Free cribs/infant beds
  • Air conditioning
  • Phone
  • Individually decorated
  • Iron/ironing board
  • Restaurant dining guide
  • Desk
  • Safe
  • Laptop-friendly workspace
  • Slippers
  • Free newspapers
  • Soundproofing
Breakfast
  • 24-hour room service
  • 6 restaurants
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 218 per person
  • Minibar
  • Free bottled water
  • Electric kettle
  • Coffee/tea maker
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Airport shuttle at scheduled times, on request
Accessibility
  • Wheelchair-accessible doorway width (inches): 30
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-width doorways
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible registration desk
  • Elevator door width (inches): 40
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path of travel
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • In-room accessibility
Activities
  • Health/beauty spa
  • Yoga classes
  • Outdoor pool
  • Full-service spa
  • Steam room
  • Shopping mall
  • Fitness center
  • Designer stores
Entertainment
  • Cable channels
  • 65-inch LED TV
General
  • Conference space (29805 square feet)
  • Meeting rooms - 13
  • Business center
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Elevator
  • ATM/banking services
  • English
  • Chinese (Mandarin)
  • Couples dining
  • Romance packages available
  • Designated smoking areas
Guest Services
  • Laundry facilities
  • Soundproofed rooms
  • Free cribs/infant beds
  • Outdoor pool
  • Concierge services
  • Multilingual staff
  • Daily housekeeping
  • Dry cleaning service
  • 24-hour front desk
  • Laundry facilities
  • Wedding services
  • Tour/ticket assistance
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Pool sun loungers
Spa
  • Body scrubs
  • Aromatherapy
  • 13 treatment rooms
  • Facials
  • Massages
  • Hydrotherapy
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Massage/treatment rooms
  • Spa open daily
  • Ayurvedic treatments

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately cny 218 per person airport shuttle fee: cny 700 per vehicle (one-way) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property requires guests to wear swimming caps while in the pool.

Reviews

Julian
Aug 26, 2026 10:55:00 PM
Review Score:   8
Summary: Clean, helpful staff, very good breakfast,. Was very happy with it
See All Reviews

Room Arrangement

Room Info Facilities
2 Twin Beds
Room Size: 495 square feet m2
2 Twin Beds
2 Twin Beds

General

Square feet - 495, Square meters - 46, Ping - 13.91, Bed count minimum 2, Bed count maximum 2
1 King Bed
Room Size: 495 square feet m2
1 King Bed
1 King Bed

General

Doorbell/telephone notification, Bathroom grab bars, Square feet - 495, Ping - 14, Roll-in shower width (centimeters) - 60, Roll-in shower width (inches) - 24, Square meters - 46, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Grand Suite, 1 King Bed
Room Size: 700 square feet m2
1 King Bed
Grand Suite, 1 King Bed

General

Square meters - 65, Square feet - 700, Ping - 19.67, Separate sitting area, Club level room, Bed count minimum 1, Bed count maximum 1
Premier Suite, 1 King Bed
Room Size: 1399 square feet m2
1 King Bed
Premier Suite, 1 King Bed

General

Square meters - 130, Square feet - 1399, Ping - 39, Separate sitting area, Club level room, Bed count minimum 1, Bed count maximum 1
Executive Suite, 1 King Bed
Room Size: 861 square feet m2
1 King Bed
Executive Suite, 1 King Bed

General

Square meters - 80, Ping - 24.2, Separate sitting area, Club level room, Square feet - 861, Bed count minimum 1, Bed count maximum 1
Suite (Chairman)
Room Size: m2
3 King Bed and Twin Beds
Suite (Chairman)

General

Number of bedrooms - 1, Bed count maximum 3, Bed count minimum 3
1 King Bed Deluxe
Room Size: 646 square feet m2
1 King Bed
1 King Bed Deluxe

General

Square feet - 646, Square meters - 60, Ping - 18.15, Bed count minimum 1, Bed count maximum 1
2 Twin Beds Club Access
Room Size: 495 square feet m2
2 Twin Beds
2 Twin Beds Club Access

General

Square feet - 495, Club level room, Ping - 14, Square meters - 46, Bed count minimum 2, Bed count maximum 2
Apartment, 2 Bedrooms (1 King with 2 Twin Bed, Club Access)
Room Size: m2
3 King Bed and Twin Beds
Apartment, 2 Bedrooms (1 King with 2 Twin Bed, Club Access)

General

Number of bedrooms - 2, Bed count maximum 3, Bed count minimum 3
1 King Bed, High Floor
Room Size: m2
1 King Bed
1 King Bed, High Floor

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
2 Twin Beds, High Floor
Room Size: m2
2 Twin Beds
2 Twin Beds, High Floor

General

Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Apartment, 1 Bedroom (1 King Bed, Club Access)
Room Size: 969 square feet m2
1 King Bed
Apartment, 1 Bedroom (1 King Bed, Club Access)

General

Square feet - 969, Number of bedrooms - 1, Square meters - 90, Ping - 27.23, Separate sitting area, Bed count minimum 1, Bed count maximum 1
1 King Bed Club Access Deluxe
Room Size: 495 square feet m2
1 King Bed
1 King Bed Club Access Deluxe

General

Square feet - 495, Club level room, Ping - 14, Square meters - 46, Bed count minimum 1, Bed count maximum 1
Presidential Suite
Room Size: m2
1 King Bed
Presidential Suite

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
1 King Bed Club Access
Room Size: 495 square feet m2
1 King Bed
1 King Bed Club Access

General

Square feet - 495, Club level room, Ping - 14, Square meters - 46, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Grand Hyatt Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Grand Hyatt Shenzhen starts from $135 per night with includes Guest Services, Breakfast, Designated Smoking Area, Business Services, Spa, Kitchen, Laundry, Parking, Accessibility, Bedding/Linens, Child Friendly, Internet, Air Conditioner, Pool, TV, Wheelchair Accessible, Wellness Facilities, Restaurant, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Hyatt Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Grand Hyatt Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.